RETURN POLICY

Last updated 18/12/2020

 

RETURNS

Returns are accepted within 30 days of the purchased date. All returned items must be in new and unused condition, with all original tags and labels attached.

 

RETURN PROCESS

Return postage is paid for by the buyer. To return an Item, place the item securely in it’s original packaging and mail your return to the following address:

 

Marshall E-Commerce Ltd

24 Ashley Terrace

Alloa

FK10 2BA

 

REFUNDS

After receiving your return and inspecting the condition of your item, we will process your return. Please allow at least 5 working days from the receipt of your item to process your return.

 

EXCEPTIONS

For defective or damaged products, please contact us on our website https://www.dirtylittlepaws.com/  to arrange a refund or exchange.

 

QUESTIONS

If you have any questions regarding our return policy, please contact us at, mail@dirtylittlepaws.com